SYNC

Using voice recognition 

~4min read

This system allows you to control many functions using voice commands. In this way, the driver can keep their hands on the steering wheel and concentrate on the road ahead.

Starting a voice session

Press the Voice button on the steering wheel. The display shows the list of available commands.

Global voice commands
Cancel This command closes the voice session. You can also cancel a session by pressing and holding the Voice button for two or more seconds.
help | help This command provides the driver with useful tips, examples and instructions.
Main menu This command restarts the voice session from the beginning.

Useful tips

  • Make sure the cabin is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands.
  • After pressing the voice command icon, wait until you hear a tone and a message appears before speaking a voice command. Any voice command given before the tone is not recorded by the system.
  • Speak naturally, without long pauses between words.
  • You can interrupt the system at any time while it is speaking by pressing the voice command icon.
You can interrupt the system at any time while it is speaking by pressing the voice button. You can also cancel a voice session at any time by pressing and holding the voice button.

Interaction and system feedback

The system provides feedback through audible tones, prompts, questions and voice confirmations, depending on the situation and the selected interaction level. You can customize the voice recognition system to provide more or fewer instructions and feedback.

The default setting is a higher level of interaction to help the user learn how to use the system. These settings can be changed at any time.

Adjusting the interaction level

Press the voice button. When prompted:

Command Name
Voice settings Allows access to the function for changing the interaction level.

Followed by one of the following options:

Command Name
Advanced dialogue mode Provides less audible interaction and more audible tones.
Beginner dialogue mode Provides more detailed interaction and guidance.

Confirmation prompts are short questions that the system asks when it is unsure of the request received or when multiple responses match it. For example, the system may ask whether the correct phone is selected.

Press the voice button. When prompted:
Command Name
Voice settings Allows access to the function for changing the confirmation mode settings.

Followed by one of the following options:

Command Name
((Turn off | Off | Disable) confirmation [mode] | Confirmation (disabled | off)) Makes the best guess based on the command. It may sometimes still be necessary to confirm the settings.
((Turn on | Switch on | Enable) confirmation mode | Confirmation mode (enabled | on)) Clarifies the voice command by asking a short question.

When, based on the voice command, the system has the same confidence level for several options, it creates candidate lists. When enabled, the system can ask for up to four possibilities to clarify.

Command Name
((Turn off | Off | Disable) multimedia suggestions list | Multimedia suggestions list off) Makes the best guess based on the multimedia suggestions list. Sometimes the system may ask questions.
((Turn on | Switch on | Activate) media suggestions list | Media suggestions list on) Clarifies the voice command for the candidate media sources.
((Turn off | Switch off | Deactivate) phone suggestions list | Phone suggestions list off) Makes the best guess based on the phone candidate list. Sometimes the system may ask questions.
((Turn on | Switch on | Activate) phone suggestions list | Phone suggestions list on) Clarifies the voice command for the candidate mobile phones.

Changing voice settings

You can change the voice settings using the information and entertainment display.

Press the MENU button.

You can select the following:
Action Message
SYNC settings
Voice settings Enter the menu for voice options.

Test yourself

A quick Ford Ka quiz: every answer comes with an explanation and a link to the manual page.