Audio / visual

How to proceed with troubleshooting

10steps
~60min
3/5difficulty
Done 0 of 10

1 VEHICLE BROUGHT TO WORKSHOP

2 CUSTOMER PROBLEM ANALYSIS

  1. Interview the customer and confirm the trouble.
  2. Confirm the problem by duplicating the conditions described by the customer

3 BASIC INSPECTION

  1. Basic inspection.
  2. Measure the battery voltage.
  3. with Navigation system: Check the power supply to the radio and navigation assembly.
  4. Turn the ignition switch to the ACC position.
  5. Check whether the display appears on the radio and navigation assembly.
  6. without Navigation system: Check the power supply to the radio receiver.
  7. Turn the ignition switch to the ACC position.
  8. Check whether the display appears on the radio receiver
Standard voltage: 11 to 14 V

4 PROBLEM SYMPTOMS TABLE

  1. Refer to the problem symptoms table

5 CIRCUIT INSPECTION AND PART INSPECTION

6 IDENTIFICATION OF PROBLEM

7 REPAIR OR REPLACE

8 CONFIRMATION TEST

END

Test yourself

A quick Toyota Sienna quiz: every answer comes with an explanation and a link to the manual page.