Toyota Venza Quiz
Door / Hatch

How To Proceed With Troubleshooting

In this manual: Door / Hatch
Introduction — 15Maintenance — 8Audio / Video — 102Garage Door Opener — 8Navigation / Multi Info Display — 81Park Assist / Monitoring — 50Brake (front) — 7Brake (rear) — 7Brake Control / Dynamic Control Systems — 79Brake System (other) — 28Parking Brake — 22Axle And Differential — 44Drive Shaft / Propeller Shaft — 24Mf1a Transfer / 4wd / Awd — 46U660e Automatic Transmission / Transaxle — 1241ar-fe Cooling — 311ar-fe Emission Control — 101ar-fe Engine Control — 1331ar-fe Engine Mechanical — 441ar-fe Fuel — 311ar-fe Intake / Exhaust — 211ar-fe Lubrication — 111ar-fe Starting — 16Cruise Control — 241ar-fe Battery / Charging — 162gr-fe Battery / Charging — 17Networking — 67Power Distribution — 8Power Assist Systems — 34Steering Column — 37Steering Gear / Linkage — 29Alignment / Handling Diagnosis — 4Front Suspension — 39Rear Suspension — 35Tire / Wheel — 4Tire Pressure Monitoring — 35Door / Hatch — 83Exterior Panels / Trim — 56Horn — 4Lighting (ext) — 89Mirror (ext) — 36Sliding Roof / Convertible — 26Window / Glass — 87Wiper / Washer — 30Door Lock — 85Heating / Air Conditioning — 82Interior Panels / Trim — 20Lighting (int) — 37Meter / Gauge / Display — 41Mirror (int) — 9Power Outlets (int) — 10Seat — 84Seat Belt — 43Supplemental Restraint Systems — 131Theft Deterrent / Keyless Entry — 155
~2min read
CAUTION / NOTICE / HINT

HINT:

  • The back door closer system troubleshooting procedure is based on the premise that the power back door system is operating normally. Check the power back door system first before troubleshooting the back door closer system (w/ Power Back Door System) (See page ).

  • Use the procedure to troubleshoot the back door closer system.
  • *: Use the Techstream.
PROCEDURE

  1. VEHICLE BROUGHT TO WORKSHOP

NEXT

  1. CUSTOMER PROBLEM ANALYSIS

HINT:

  • In troubleshooting, confirm that the problem symptoms have been accurately identified. Preconceptions should be discarded in order to make an accurate judgment. To clearly understand what the problem symptoms are, it is extremely important to ask the customer about theproblem and the conditions at the time the malfunction occurred.
  • Gather as much information as possible for reference. Past problems that seem unrelated may also help in some cases.
  • The following 5 items are important points in the problem analysis:

    What

    Vehicle model, system name

    When

    Date, time, occurrence frequency

    Where

    Road conditions

    Under what conditions?

    Running conditions, driving conditions, weather conditions

    How did it happen?

    Problem symptoms
NEXT

  1. INSPECT BATTERY VOLTAGE

Standard Voltage:

11 to 14 V

If the voltage is below 11 V, recharge or replace the battery before proceeding to the next step.

NEXT

  1. CHECK COMMUNICATION FUNCTION OF CAN COMMUNICATION SYSTEM*

(a) Use the Techstream to check if the CAN communication system is functioning normally.

Result

Proceed to

CAN DTC is not output

A

CAN DTC is output

B

B

GO TO CAN COMMUNICATION SYSTEM
A

  1. CHECK FOR DTC*

(a) Check for DTCs (See page ).


(b) Clear the DTCs (See page ).


(c) Recheck for DTCs (See page ).


Result

Result

DTC is not output

A

DTC is output

B

B

GO TO DIAGNOSTIC TROUBLE CODE CHART
A

  1. PROBLEM SYMPTOMS TABLE

(a) Refer to Problem Symptoms Table (See page ).


Result

Result

Fault is not listed on problem symptoms table

A

Fault is listed on problem symptoms table

B

B

GO TO STEP 8
A

  1. OVERALL ANALYSIS AND TROUBLESHOOTING*

(a) Operation Check (See page )


(b) Terminals of ECU (See page )


(c) Data List / Active Test (See page )


NEXT

  1. REPAIR OR REPLACE

NEXT

  1. CONFIRMATION TEST


NEXT

END

Test yourself

A quick Toyota Venza quiz: every answer comes with an explanation and a link to the manual page.