No or Poor Internet Connection

Factors affecting the Internet connection. The amount of data transmitted depends on the services or apps currently in use in the vehicle. Streaming music, for example, involves the transmission of a large amount of data, and this requires a good connection and a strong signal.

Phone to Vehicle

Internet connection speed may vary depending on the location of the cellular phone in the vehicle. Move the phone closer to the center display to increase signal strength. Make sure that nothing is between the phone and center display that could be blocking the signal.

Phone to Network Operator

The speed of the mobile network varies depending on the coverage at the vehicle's current location. Coverage may be poorer in tunnels, mountainous areas, deep valleys or indoors. Connection speed also depends on the subscription you have with your service provider.

Restart the phone.

If you experience any Internet connection problems, it may help to restart your phone.