Stolen Vehicle Assistance

Description

If your vehicle is stolen, the SiriusXM Guardian™ Customer Care Agent can locate the stolen vehicle and work with law enforcement to help recover it.

How It Works

1. 1
   If your vehicle is stolen, contact your local law enforcement agency as soon as possible. They will work with you to file a stolen vehicle report.
2. 2
   Then notify the SiriusXM Guardian™ Customer Care. Make sure that your vehicle has been stolen.

   The SiriusXM Guardian™ Customer Care Agent will request the stolen vehicle report number (issued by your local law enforcement agency). If you have downloaded the Uconnect application, you can press the "Settings" menu button on your device, select "Help," and then select "SiriusXM Guardian™ Customer Care" to make the call.

3. 3
   SiriusXM Guardian™ Customer Care will confirm that you are the vehicle owner and contact the law enforcement agency with which you filed the stolen vehicle report.
4. 4
   SiriusXM Guardian™ Customer Care will work with local law enforcement to locate the vehicle. Law enforcement will contact you if your vehicle is recovered. While the investigation is ongoing, you should also contact your insurance company to report the situation.

Requirements

• The vehicle must be properly equipped with the Uconnect system.
• The vehicle must have a working LTE (voice/data) or 3G or 4G (data) network connection compatible with your device.
• The vehicle must be registered with SiriusXM Guardian™ and have an active subscription that includes the applicable function.

NOTE:

Not all SiriusXM Guardian™ features are available everywhere and at all times, especially in remote or enclosed areas.