Body Electrical System

Emergency Call System

2steps
~12min
1/5difficulty
Done 0 of 2

Components and Component Location

Components

1. Supplemental Restraint System Control Module (SRSCM)
2. Emergency Call Switch
3. Emergency Call Microphone
4. Roof Antenna
5. Head Unit (AVN, Audio)
6. Emergency Call Speaker
7. Emergency Call Module
8. Emergency Call Antenna (Russia only)

Description and Operation

Description

Emergency Call (eCall)

When an accident occurs or a user request is detected, the system notifies the vehicle call center via wireless network so that the center can provide the necessary emergency service.

1. Emergency Call
2. Wireless Communication Network
3. Public Safety Answering Point (PSAP)
4. Emergency Rescue Service

eCall Function

  1. Automatic notification: When an airbag signal caused by an accident is detected, the call center is automatically notified of the accident.

    1. An accident occurs (Condition: ignition "ON").

    2. Crash signal: Sent from the Airbag Control Unit (ACU) to the eCall device.

    3. Making the call: The emergency call is placed to the most appropriate Public Safety Answering Point (PSAP).

    4. MSD transmission: Once connected, the Minimum Set of Data (MSD) is transmitted via in-band modem (technology that transmits data over the telephone voice channel).

    5. Connect to a call center agent, who will in turn provide emergency assistance service.

  2. Manual notification: The driver can use the SOS button to manually notify the call center of an accident.

    1. The driver decides to press the SOS button.

    2. Call: The emergency call is placed to the most appropriate PSAP.

    3. MSD transmission: Once connected, the Minimum Set of Data (MSD) is transmitted via in-band modem (technology that transmits data over the telephone voice channel).

    4. Connect to a call center agent, who will in turn provide emergency assistance service.

eCall Controller Configuration

Input Buttons and Indicators

  • SOS button: Press this button to call the call center.

  • SOS TEST button: Press and hold this button for 10 seconds or more to enter test mode and reset the eCall system.

  • Indicator LED: The red and green LEDs illuminate for 3 seconds after ACC is turned on, and remain off in standby until the key is turned off.

  • The red LED illuminates when a problem occurs in the E-Call system.

  • The green LED illuminates when the E-Call system operates normally.

Test yourself

A quick Kia Optima DL3 quiz: every answer comes with an explanation and a link to the manual page.