Fault location tree
| ALP 1 | No communication with the ECU |
INSTRUCTIONS
Nothing to report.
| Try the diagnostic tool on another vehicle. |
Check:
|
| Check for a battery +12 V on pin 16, a post-ignition +12 V on pin 1, and earth on pin 5 and pin 4 of the diagnostic socket. Repair if necessary. |
| Repair if necessary. Disconnect the air conditioning control unit connector in order to check the insulation, continuity and absence of parasitic resistance of the wiring: Air conditioning control unit 12-way connector: Pin 11 → + before contact (see vehicle wiring diagram) Repair if necessary (see vehicle wiring diagram) |
AFTER REPAIR
Carry out a full check with the diagnostic tool.
| ALP 2 | Air distribution problem |
INSTRUCTIONS
Only consult this customer effect after a complete check with the diagnostic tool (no fault must be present or stored, in particular fault DF012 "Distribution motor circuit").
Notes: Commanding air distribution or ventilation cancels the automatic mode of the air conditioning.
NOTE: The air distribution motor is located on the right-hand side of the distribution-ventilation housing, above the footwell air duct.


AFTER REPAIR
Carry out a full check with the diagnostic tool.
| ALP 3 | Air flow problem |
INSTRUCTIONS
Only refer to this customer complaint after a complete check with the diagnostic tool.
Make sure the customer is using their air conditioning.


AFTER REPAIR
Carry out a full check with the diagnostic tool.
| ALP 4 | Insufficient windscreen demisting efficiency |
INSTRUCTIONS
Only refer to this customer complaint after a complete check with the diagnostic tool.
Notes: Check that the inside of the windows is not greasy, as this would reduce demisting efficiency.


AFTER REPAIR
Carry out a full check with the diagnostic tool
| ALP 5 | No cabin ventilation |
INSTRUCTIONS
Only refer to this customer complaint after a complete check with the diagnostic tool.
Notes: The 2 x 5-way intermediate connector is located on the left-hand side of the distribution-ventilation housing (behind a plastic cover), and the cabin blower motor control module is located slightly higher, below the heater matrix tubes.


AFTER REPAIR
Carry out a full check with the diagnostic tool.
| ALP 11 | Bad odors in the cabin |
CONDITIONSConsult this customer complaint only after a complete check with the diagnostic tool.

AFTER REPAIR
Carry out a full check with the diagnostic tool.
| ALP 12 | Water present in the cabin |
INSTRUCTIONS
Only refer to this customer complaint after a complete check with the diagnostic tool.

AFTER REPAIR
Carry out a full check with the diagnostic tool.
| ALP 13 | No lighting on the control panel |
INSTRUCTIONS
Consult this customer complaint only after a complete check of the multiplex network and the air conditioning with the diagnostic tool.
Special notes: Ignition on, the control panel display is constantly lit, but the panel buttons only light up when the parking lights are switched on.
NOTE: If the outside temperature sensor is faulty, the automatic climate control unit comes on 5 seconds after ignition is switched on (this can help identify a fault, as the outside temperature sensor is not diagnosed by the Cabin Central Unit).


AFTER REPAIR
Carry out a full check with the diagnostic tool.
Test yourself
A quick Renault Megane quiz: every answer comes with an explanation and a link to the manual page.