MyKey™

MyKey – Troubleshooting

In this manual: MyKey™
Introduction — 1Symbol Glossary — 1Data Privacy — 7At a Glance — 1Child Safety — 11Seat Belts — 9Personal Safety System™ — 1Airbags — 8Pedestrian Warning System. 911 Assist — 1Keys and Remote Controls — 8MyKey™ — 5Doors & Locks — 5Keyless Entry — 6Easy Entry and Exit — 1Liftgate - Vehicles With: Manual Liftgate — 3Liftgate - Vehicles With: Power Liftgate — 6Safety — 4Steering Wheel — 1Wipers and Washers — 7Exterior Lighting — 8Interior Lighting — 4Windows — 3Interior Mirror — 1Exterior Mirrors — 1Sunroof (if equipped) — 4Instrument Cluster — 16Instrument Cluster Display — 14Trip Computer — 3Head-Up Display (If Equipped) — 1Remote Start — 5Climate Control — 7Cabin Air Quality — 1Front Seats — 5Rear Seats — 1Rear Seat Reminder — 1Memory Function — 1Garage Door Opener — 7USB Ports — 3Power Point - Vehicles With: 12V Outlet — 1Wireless Accessory Charger — 1Storage — 1Starting and Stopping the Engine — 9Hybrid Electric Vehicle Information — 6Auto Start-Stop — 1Fuel and Refueling — 10Catalytic Converter — 1High-Voltage Battery — 1Charging Your Vehicle – Plug-in Hybrid Electric Vehicle (PHEV) — 7Automatic Transmission — 8All-Wheel Drive — 1Brakes — 4Electric parking brake — 1Hill Start Assist — 1Auto Hold — 1Traction Control — 1Stability Control — 1Steering — 1Park Aid — 7Rearview Camera — 1Active Park Assist — 5Cruise Control — 1Adaptive Cruise Control — 10Drive Mode Control — 5Lane Keeping System — 6Blind Spot Information System — 5Cross-Traffic Alert — 5Pre-Collision Assist — 9Driver Alert — 4Traffic Sign Recognition — 4Loading — 6Cargo Area — 1Trailer Hitch Connection — 3Towing a Trailer — 4Trailer Sway Control — 1Driving Tips — 4Breakdown and Emergency Information — 7Towing Your Vehicle — 4Fuses — 4Maintenance — 14Vehicle Care — 5Body Styling Kits — 1Storing Your Vehicle — 1Wheels and Tires Information — 6Tire Care — 4Tire Sealant and Inflator Kit — 8Tire Pressure Monitoring System — 4Road Wheel Replacement — 1Capacities and Specifications — 16Vehicle Identification — 1Connected Vehicle — 4Vehicle Wi-Fi Hotspot — 3Audio System — 8SYNC™ (if equipped) — 9SYNC™ 3 (if equipped) — 41Accessories — 1Ford Protect — 1Scheduled Maintenance — 4Customer Information — 23Appendices — 3
~2min read

MyKey – Information Messages – Vehicles With: Push-Button Start

Ford Escape. MyKey – Troubleshooting

MyKey – Information Messages – Vehicles With Flip Key

Ford Escape. MyKey – Troubleshooting

MyKey – Frequently Asked Questions – Vehicles With: Push-Button Start

What is an admin key?

An admin key is a key that has not been created as a MyKey. See Creating a MyKey.

Why can't I create a MyKey?

You have not placed the admin key in the backup position. See Creating a MyKey. The key used to turn the ignition on is not an admin key. The key used to turn the ignition on is the only admin key. There must be at least one admin key. You cannot turn the ignition off after creating the last MyKey.

Why can't I program a MyKey?

The admin key is not inside your vehicle. The key used to turn the ignition on is not the admin key. You have not created any MyKeys. See Creating a MyKey.

Why can't I clear MyKeys?

The admin key is not inside your vehicle. The key used to turn the ignition on is not the admin key. You have not created any MyKeys. See Creating a MyKey.

Why is the MyKey distance not accumulating?

The key used to start the engine is the admin key. The admin key and MyKey are inside your vehicle. You have not created any MyKeys. See Creating a MyKey. You have cleared the MyKeys. See Clearing All MyKeys.

Why can't I start the engine with a MyKey?

The admin key and MyKey are inside your vehicle. The system recognizes only the admin key when both are present.

MyKey – Frequently Asked Questions – Vehicles With: Keyed Ignition

What is an admin key?

An admin key is a key that has not been created as a MyKey. See Creating a MyKey.

Why can't I create a MyKey?

The key used to turn the ignition on is not an admin key. The key used to turn the ignition on can only be an admin key. There must be at least one admin key.

Why can't I program a MyKey?

The key used to turn the ignition on is not an admin key. You have not created any MyKeys. See Creating a MyKey.

Why can't I clear MyKeys?

The key used to turn the ignition on is not an admin key. You have not created any MyKeys. See Creating a MyKey.

Why is the MyKey distance not accumulating?

The key used to start the engine is the admin key. You have not created any MyKeys. See Creating a MyKey. You have cleared the MyKeys. See Clearing All MyKeys.

Test yourself

A quick Ford Escape quiz: every answer comes with an explanation and a link to the manual page.