Customer Information

Replacement Parts Recommendations

In this manual: Customer Information
Introduction — 1Symbol Glossary — 1Data Privacy — 7At a Glance — 1Child Safety — 11Seat Belts — 9Personal Safety System™ — 1Airbags — 8Pedestrian Warning System. 911 Assist — 1Keys and Remote Controls — 8MyKey™ — 5Doors & Locks — 5Keyless Entry — 6Easy Entry and Exit — 1Liftgate - Vehicles With: Manual Liftgate — 3Liftgate - Vehicles With: Power Liftgate — 6Safety — 4Steering Wheel — 1Wipers and Washers — 7Exterior Lighting — 8Interior Lighting — 4Windows — 3Interior Mirror — 1Exterior Mirrors — 1Sunroof (if equipped) — 4Instrument Cluster — 16Instrument Cluster Display — 14Trip Computer — 3Head-Up Display (If Equipped) — 1Remote Start — 5Climate Control — 7Cabin Air Quality — 1Front Seats — 5Rear Seats — 1Rear Seat Reminder — 1Memory Function — 1Garage Door Opener — 7USB Ports — 3Power Point - Vehicles With: 12V Outlet — 1Wireless Accessory Charger — 1Storage — 1Starting and Stopping the Engine — 9Hybrid Electric Vehicle Information — 6Auto Start-Stop — 1Fuel and Refueling — 10Catalytic Converter — 1High-Voltage Battery — 1Charging Your Vehicle – Plug-in Hybrid Electric Vehicle (PHEV) — 7Automatic Transmission — 8All-Wheel Drive — 1Brakes — 4Electric parking brake — 1Hill Start Assist — 1Auto Hold — 1Traction Control — 1Stability Control — 1Steering — 1Park Aid — 7Rearview Camera — 1Active Park Assist — 5Cruise Control — 1Adaptive Cruise Control — 10Drive Mode Control — 5Lane Keeping System — 6Blind Spot Information System — 5Cross-Traffic Alert — 5Pre-Collision Assist — 9Driver Alert — 4Traffic Sign Recognition — 4Loading — 6Cargo Area — 1Trailer Hitch Connection — 3Towing a Trailer — 4Trailer Sway Control — 1Driving Tips — 4Breakdown and Emergency Information — 7Towing Your Vehicle — 4Fuses — 4Maintenance — 14Vehicle Care — 5Body Styling Kits — 1Storing Your Vehicle — 1Wheels and Tires Information — 6Tire Care — 4Tire Sealant and Inflator Kit — 8Tire Pressure Monitoring System — 4Road Wheel Replacement — 1Capacities and Specifications — 16Vehicle Identification — 1Connected Vehicle — 4Vehicle Wi-Fi Hotspot — 3Audio System — 8SYNC™ (if equipped) — 9SYNC™ 3 (if equipped) — 41Accessories — 1Ford Protect — 1Scheduled Maintenance — 4Customer Information — 23Appendices — 3
~1min read

We built your vehicle to the highest standards using quality parts. We recommend that you require the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft marking on the parts or their packaging.

Scheduled Maintenance and Mechanical Repair

One of the best ways to ensure that your vehicle serves you for many years is to maintain it in accordance with our recommendations, using parts that meet the specifications given in this Owner's Manual.

Genuine Ford and Motorcraft parts meet or exceed these specifications.

Collision Repair

We hope you never experience a collision, but accidents sometimes happen.

Genuine Ford collision replacement parts meet our strict requirements for fit, finish, structural integrity, corrosion protection, and dent resistance. During vehicle development, we verify that these parts provide the designed level of protection as an integrated system. The best way to be sure you are getting this level of protection is to use genuine Ford collision replacement parts.

Replacement Parts Warranty

Genuine Ford and Motorcraft replacement parts are the only replacement parts that qualify for Ford warranty coverage.

Ford warranty does not cover damage to your vehicle caused by the failure of a non-Ford part.

For more information, see the Ford warranty terms and conditions.

Test yourself

A quick Ford Escape quiz: every answer comes with an explanation and a link to the manual page.