Practical advice

Operating faults

~5min read

The following tips will help you carry out a quick, temporary repair. For safety, consult a Brand Representative as soon as possible.

Using the RENAULT card POSSIBLE CAUSES WHAT TO DO
The RENAULT card does not work to unlock or lock the doors Card battery worn out. Replace the battery. You can still lock/unlock and start your vehicle (refer to the “Locking/unlocking the doors” section in chapter 1 and “Starting/stopping the engine” in chapter 2).
Use of devices operating on the same frequency as the card (mobile phone, etc.). Stop using the devices or use the key integrated in the card (refer to the “Locking/unlocking the doors” section in chapter 1).
Vehicle located in an area with strong electromagnetic radiation.

Vehicle battery flat.

Use the key integrated in the card (refer to the “Locking/unlocking the doors” section in chapter 1).
When operating the starter motor POSSIBLE CAUSES WHAT TO DO
The dashboard warning lights are dim or do not come on, and the starter motor does not turn. Battery terminals loose, disconnected or corroded. Tighten, reconnect or clean them if corroded.
Battery flat or faulty. Connect another battery to the faulty battery.

Refer to the “Battery: troubleshooting” section in chapter 5, or replace the battery if necessary.

Do not push the vehicle if the steering column is locked.

The engine will not start. Starting conditions not met. Refer to the “Starting/stopping the engine” section in chapter 2.
The RENAULT “hands-free” card does not work. Insert the card into the card reader to start.

Refer to the “Starting/stopping the engine” section in chapter 2.

The engine will not stop. Card not detected. Insert the card into the card reader.
Electronic fault. Press the start button five times quickly.

The engine may restart when the clutch pedal is pressed if the Stop and Start function is activated.

The steering column remains locked. Steering wheel locked. Turn the steering wheel while pressing the engine start button (refer to the “Starting the engine” section in chapter 2).
On the road POSSIBLE CAUSES WHAT TO DO
Vibrations. Tyres under-inflated, unbalanced or damaged. Check the tyre pressures. If this is not the cause, have the tyres checked by a Brand Representative.
White smoke from the exhaust. This is not necessarily a fault: the smoke comes from regeneration of the particulate filter. Refer to the “Diesel version specifics” section in chapter 2.
Smoke from under the bonnet. Short circuit or leak in the cooling system. Stop, switch off the engine, move away from the vehicle and call a Brand Representative.
The oil pressure warning light comes on:
when cornering or braking The level is too low. Add engine oil (refer to the “Engine oil level – topping up/filling” section in chapter 4).
takes a long time to go out or stays on when accelerating Insufficient oil pressure. Stop and call a Brand Representative.
The steering becomes stiff. Power steering overheating. Consult a Renault dealer.
The engine is overheating. The coolant temperature gauge is in the warning zone and the warning lights’allume.
comes on.
Cooling fan fault. Stop the vehicle, switch off the engine and call a Brand Representative.
Coolant leaks. Check the coolant reservoir: it must contain coolant. If it does not, consult a Brand Representative as soon as possible.
Bubbling in the coolant reservoir. Mechanical fault: cylinder head gasket damaged. Switch off the engine.

Contact a Brand Representative.

: Dans le cas d’un important manque de liquide de refroidissementRadiator
: If the coolant level is significantly low, never top up with cold coolant when the engine is very hot. After any work on the vehicle that required draining the cooling system, even partially, it must be refilled with a new, correctly proportioned mixture. We remind you that only a product approved by our technical departments must be used.
Electrical equipment POSSIBLE CAUSES WHAT TO DO
The windscreen wiper does not work. Wiper blades stuck. Free the wiper blades from the windscreen before using the wiper.
Faulty electrical circuit. Consult a Renault dealer.
Fuse damaged. Replace the fuse. Refer to the “Fuses” section.
The windscreen wiper does not stop. Faulty electrical controls. Consult a Renault dealer.
Indicators flash faster than normal. Bulb blown. Refer to the sections “Front headlamps: replacing bulbs” or “Rear lamps: replacing bulbs” in chapter 5.
The indicator lights no longer work. Faulty electrical circuit. Consult a Renault dealer.
The headlamps do not switch on or off. Faulty electrical circuit or control. Consult a Renault dealer.
Condensation inside the lamps. Condensation inside the lamps may be a normal occurrence caused by temperature changes.
In this case, the condensation will disappear quickly once the lamps are in use.
The rear seat belt reminder light does not match the buckled state of the belts. An object is wedged between the floor and the seat and is interfering with the sensor. Remove any object from under the rear seats.

Test yourself

A quick Renault Clio quiz: every answer comes with an explanation and a link to the manual page.