Pre-Collision Assist Troubleshooting
Pre-Collision Assist Information Messages

Pre-Collision Assist Frequently Asked Questions
Camera Troubleshooting
The windshield in front of the camera is dirty or obstructed.
Clean the outside of the windshield in front of the camera.
The windshield in front of the camera is clean, but the message remains in the instrument cluster display.
Wait for a while. It may take a few minutes for the camera to detect that there are no obstacles.
Radar Troubleshooting (If Equipped)
The radar surface in the grille is dirty or obstructed.
Clean the radar surface in the grille or remove the object causing the obstruction.
The radar surface in the grille is clean, but the message remains in the instrument cluster display.
Wait for a while. It may take a few minutes for the radar to detect that there are no obstacles.
Heavy rain, spray or fog interferes with radar signals.
The Pre-Collision Assist system is temporarily turned off. Pre-Collision Assist will turn on again some time after the weather conditions improve.
Standing water, snow or ice on the road surface may interfere with radar signals.
The Pre-Collision Assist system is temporarily turned off. Pre-Collision Assist will turn on again some time after the weather conditions improve.
The radar is misaligned due to a front end impact.
Have your vehicle serviced to have the radar checked for proper coverage and operation.
Test yourself
A quick Ford Escape quiz: every answer comes with an explanation and a link to the manual page.