Pre-Collision Assist

Pre-Collision Assist Troubleshooting

In this manual: Pre-Collision Assist
Introduction — 1Symbol Glossary — 1Data Privacy — 7At a Glance — 1Child Safety — 11Seat Belts — 9Personal Safety System™ — 1Airbags — 8Pedestrian Warning System. 911 Assist — 1Keys and Remote Controls — 8MyKey™ — 5Doors & Locks — 5Keyless Entry — 6Easy Entry and Exit — 1Liftgate - Vehicles With: Manual Liftgate — 3Liftgate - Vehicles With: Power Liftgate — 6Safety — 4Steering Wheel — 1Wipers and Washers — 7Exterior Lighting — 8Interior Lighting — 4Windows — 3Interior Mirror — 1Exterior Mirrors — 1Sunroof (if equipped) — 4Instrument Cluster — 16Instrument Cluster Display — 14Trip Computer — 3Head-Up Display (If Equipped) — 1Remote Start — 5Climate Control — 7Cabin Air Quality — 1Front Seats — 5Rear Seats — 1Rear Seat Reminder — 1Memory Function — 1Garage Door Opener — 7USB Ports — 3Power Point - Vehicles With: 12V Outlet — 1Wireless Accessory Charger — 1Storage — 1Starting and Stopping the Engine — 9Hybrid Electric Vehicle Information — 6Auto Start-Stop — 1Fuel and Refueling — 10Catalytic Converter — 1High-Voltage Battery — 1Charging Your Vehicle – Plug-in Hybrid Electric Vehicle (PHEV) — 7Automatic Transmission — 8All-Wheel Drive — 1Brakes — 4Electric parking brake — 1Hill Start Assist — 1Auto Hold — 1Traction Control — 1Stability Control — 1Steering — 1Park Aid — 7Rearview Camera — 1Active Park Assist — 5Cruise Control — 1Adaptive Cruise Control — 10Drive Mode Control — 5Lane Keeping System — 6Blind Spot Information System — 5Cross-Traffic Alert — 5Pre-Collision Assist — 9Driver Alert — 4Traffic Sign Recognition — 4Loading — 6Cargo Area — 1Trailer Hitch Connection — 3Towing a Trailer — 4Trailer Sway Control — 1Driving Tips — 4Breakdown and Emergency Information — 7Towing Your Vehicle — 4Fuses — 4Maintenance — 14Vehicle Care — 5Body Styling Kits — 1Storing Your Vehicle — 1Wheels and Tires Information — 6Tire Care — 4Tire Sealant and Inflator Kit — 8Tire Pressure Monitoring System — 4Road Wheel Replacement — 1Capacities and Specifications — 16Vehicle Identification — 1Connected Vehicle — 4Vehicle Wi-Fi Hotspot — 3Audio System — 8SYNC™ (if equipped) — 9SYNC™ 3 (if equipped) — 41Accessories — 1Ford Protect — 1Scheduled Maintenance — 4Customer Information — 23Appendices — 3
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Pre-Collision Assist Information Messages

Ford Escape. Pre-Collision Assist – Troubleshooting

Pre-Collision Assist Frequently Asked Questions

Camera Troubleshooting

The windshield in front of the camera is dirty or obstructed.

Clean the outside of the windshield in front of the camera.

The windshield in front of the camera is clean, but the message remains in the instrument cluster display.

Wait for a while. It may take a few minutes for the camera to detect that there are no obstacles.

Radar Troubleshooting (If Equipped)

The radar surface in the grille is dirty or obstructed.

Clean the radar surface in the grille or remove the object causing the obstruction.

The radar surface in the grille is clean, but the message remains in the instrument cluster display.

Wait for a while. It may take a few minutes for the radar to detect that there are no obstacles.

Heavy rain, spray or fog interferes with radar signals.

The Pre-Collision Assist system is temporarily turned off. Pre-Collision Assist will turn on again some time after the weather conditions improve.

Standing water, snow or ice on the road surface may interfere with radar signals.

The Pre-Collision Assist system is temporarily turned off. Pre-Collision Assist will turn on again some time after the weather conditions improve.

The radar is misaligned due to a front end impact.

Have your vehicle serviced to have the radar checked for proper coverage and operation.

Test yourself

A quick Ford Escape quiz: every answer comes with an explanation and a link to the manual page.