Ford Escape Quiz
SYNC™ (if equipped)

Using SYNC™ with Your Phone

In this manual: SYNC™ (if equipped)
Introduction — 1Symbol Glossary — 1Data Privacy — 7At a Glance — 1Child Safety — 11Seat Belts — 9Personal Safety System™ — 1Airbags — 8Pedestrian Warning System. 911 Assist — 1Keys and Remote Controls — 8MyKey™ — 5Doors & Locks — 5Keyless Entry — 6Easy Entry and Exit — 1Liftgate - Vehicles With: Manual Liftgate — 3Liftgate - Vehicles With: Power Liftgate — 6Safety — 4Steering Wheel — 1Wipers and Washers — 7Exterior Lighting — 8Interior Lighting — 4Windows — 3Interior Mirror — 1Exterior Mirrors — 1Sunroof (if equipped) — 4Instrument Cluster — 16Instrument Cluster Display — 14Trip Computer — 3Head-Up Display (If Equipped) — 1Remote Start — 5Climate Control — 7Cabin Air Quality — 1Front Seats — 5Rear Seats — 1Rear Seat Reminder — 1Memory Function — 1Garage Door Opener — 7USB Ports — 3Power Point - Vehicles With: 12V Outlet — 1Wireless Accessory Charger — 1Storage — 1Starting and Stopping the Engine — 9Hybrid Electric Vehicle Information — 6Auto Start-Stop — 1Fuel and Refueling — 10Catalytic Converter — 1High-Voltage Battery — 1Charging Your Vehicle – Plug-in Hybrid Electric Vehicle (PHEV) — 7Automatic Transmission — 8All-Wheel Drive — 1Brakes — 4Electric parking brake — 1Hill Start Assist — 1Auto Hold — 1Traction Control — 1Stability Control — 1Steering — 1Park Aid — 7Rearview Camera — 1Active Park Assist — 5Cruise Control — 1Adaptive Cruise Control — 10Drive Mode Control — 5Lane Keeping System — 6Blind Spot Information System — 5Cross-Traffic Alert — 5Pre-Collision Assist — 9Driver Alert — 4Traffic Sign Recognition — 4Loading — 6Cargo Area — 1Trailer Hitch Connection — 3Towing a Trailer — 4Trailer Sway Control — 1Driving Tips — 4Breakdown and Emergency Information — 7Towing Your Vehicle — 4Fuses — 4Maintenance — 14Vehicle Care — 5Body Styling Kits — 1Storing Your Vehicle — 1Wheels and Tires Information — 6Tire Care — 4Tire Sealant and Inflator Kit — 8Tire Pressure Monitoring System — 4Road Wheel Replacement — 1Capacities and Specifications — 16Vehicle Identification — 1Connected Vehicle — 4Vehicle Wi-Fi Hotspot — 3Audio System — 8SYNC™ (if equipped) — 9SYNC™ 3 (if equipped) — 41Accessories — 1Ford Protect — 1Scheduled Maintenance — 4Customer Information — 23Appendices — 3
8steps
~48min
2/5difficulty
Done 0 of 8

Hands-free calling is one of the main features of SYNC. While the system supports various functions, many depend on your mobile phone's capabilities. At a minimum, most cellular phones with Bluetooth wireless technology support the following functions:

  • Answering an incoming call.
  • Ending a call.
  • Dialing a Number.
  • Redialing.
  • Call Waiting Notification.
  • Caller ID.

Other features, such as Bluetooth text messaging and automatic phonebook download, are phone-dependent features.

Pairing a Phone

Wireless pairing of your phone with SYNC allows you to make and receive hands-free calls.

Using the Audio System

  1. Make sure the Bluetooth function on your phone is turned on before starting a search. Refer to your device's manual if necessary.
  2. Press the Settings button.
  3. Select Bluetooth from the menu.
  4. Press the OK button.
  5. Select the option to add a device. This starts the pairing process.
  6. When the message to start pairing appears on the audio display, search for SYNC on your device.

Depending on your phone's capabilities and your market, the system may prompt you with questions such as setting the current phone as your primary phone and downloading your phonebook.

Using Voice Commands

Ford Escape. Using SYNC™ With Your PhoneMake sure you turn on the Bluetooth function on your phone before starting a search. Refer to your device's manual if necessary.

Press the voice button and when prompted, say:

Ford Escape. Using SYNC™ With Your Phone

Phone Voice Commands

Ford Escape. Using SYNC™ With Your PhonePress the voice button. You can do things such as make a phone call and access text messages. When prompted, say a command. Refer to the following table for example commands.

Ford Escape. Using SYNC™ With Your Phone

__ is a dynamic list, meaning it can be the name of anything, such as a contact or phone number.

Controlling the Phone

Use the phone buttons on the steering wheel to answer, reject or end a call.

Accessing Features Through the Phone Menu

You can access call history, phonebook, sent text messages, as well as phone and system settings.

  1. Press the PHONE button to enter the phone menu.
  2. Scroll through the menu to view contacts, text messages and the phone keypad.

Test yourself

A quick Ford Escape quiz: every answer comes with an explanation and a link to the manual page.