SYNC™ (if equipped)

Using Voice Recognition

In this manual: SYNC™ (if equipped)
Introduction — 1Symbol Glossary — 1Data Privacy — 7At a Glance — 1Child Safety — 11Seat Belts — 9Personal Safety System™ — 1Airbags — 8Pedestrian Warning System. 911 Assist — 1Keys and Remote Controls — 8MyKey™ — 5Doors & Locks — 5Keyless Entry — 6Easy Entry and Exit — 1Liftgate - Vehicles With: Manual Liftgate — 3Liftgate - Vehicles With: Power Liftgate — 6Safety — 4Steering Wheel — 1Wipers and Washers — 7Exterior Lighting — 8Interior Lighting — 4Windows — 3Interior Mirror — 1Exterior Mirrors — 1Sunroof (if equipped) — 4Instrument Cluster — 16Instrument Cluster Display — 14Trip Computer — 3Head-Up Display (If Equipped) — 1Remote Start — 5Climate Control — 7Cabin Air Quality — 1Front Seats — 5Rear Seats — 1Rear Seat Reminder — 1Memory Function — 1Garage Door Opener — 7USB Ports — 3Power Point - Vehicles With: 12V Outlet — 1Wireless Accessory Charger — 1Storage — 1Starting and Stopping the Engine — 9Hybrid Electric Vehicle Information — 6Auto Start-Stop — 1Fuel and Refueling — 10Catalytic Converter — 1High-Voltage Battery — 1Charging Your Vehicle – Plug-in Hybrid Electric Vehicle (PHEV) — 7Automatic Transmission — 8All-Wheel Drive — 1Brakes — 4Electric parking brake — 1Hill Start Assist — 1Auto Hold — 1Traction Control — 1Stability Control — 1Steering — 1Park Aid — 7Rearview Camera — 1Active Park Assist — 5Cruise Control — 1Adaptive Cruise Control — 10Drive Mode Control — 5Lane Keeping System — 6Blind Spot Information System — 5Cross-Traffic Alert — 5Pre-Collision Assist — 9Driver Alert — 4Traffic Sign Recognition — 4Loading — 6Cargo Area — 1Trailer Hitch Connection — 3Towing a Trailer — 4Trailer Sway Control — 1Driving Tips — 4Breakdown and Emergency Information — 7Towing Your Vehicle — 4Fuses — 4Maintenance — 14Vehicle Care — 5Body Styling Kits — 1Storing Your Vehicle — 1Wheels and Tires Information — 6Tire Care — 4Tire Sealant and Inflator Kit — 8Tire Pressure Monitoring System — 4Road Wheel Replacement — 1Capacities and Specifications — 16Vehicle Identification — 1Connected Vehicle — 4Vehicle Wi-Fi Hotspot — 3Audio System — 8SYNC™ (if equipped) — 9SYNC™ 3 (if equipped) — 41Accessories — 1Ford Protect — 1Scheduled Maintenance — 4Customer Information — 23Appendices — 3
~1min read

This system helps you control many functions using voice commands. This allows you to keep your hands on the steering wheel and your attention on the road ahead.

Starting a Voice Session

Ford Escape. Using Voice RecognitionPress the voice control button. A list of available voice commands appears in the display.

Global Voice Commands

These voice commands are always available. You can say them at any time.

Ford Escape. Using Voice Recognition

Helpful Hints

  • Make sure the vehicle cabin is as quiet as possible. Wind noise from open windows and road vibration may prevent the system from correctly recognizing voice commands.
  • Before giving a voice command, wait for the system announcement to finish, then for the tone. Any command spoken before this will not be registered by the system.
  • Speak naturally, without long pauses between words.
  • You can interrupt the system at any time while it is speaking by pressing the voice button. You can cancel a voice session by pressing and holding the voice button.

System Interaction and Feedback

The system provides feedback through tones, prompts, questions, and spoken confirmations depending on the situation and the selected interaction level. You can adjust the voice recognition system to provide more or less instruction and feedback.

The default setting is a higher interaction level to help you learn to use the system. You can change these settings at any time.

Setting the Interaction Level

Ford Escape. Using Voice RecognitionPress the voice control button. When prompted, say:

Ford Escape. Using Voice Recognition

Phone Confirmation

Using phone confirmation, the system asks you to confirm before placing any calls.

To change this setting, press the voice control button and, when prompted, say:

Ford Escape. Using Voice Recognition

Test yourself

A quick Ford Escape quiz: every answer comes with an explanation and a link to the manual page.