Kia Sorento XM Owner's Manual.

Using Voice Recognition

~2min read

Starting Voice Recognition

Briefly press thewheel. Say a commandkey on the steering wheel
wheel. Say the command

If prompt feedback is in [ON], then the system will say “Please say a command

If Quick Feedback is turned on, the system will say "Please say a command" after the beep (BEEP).

  • If Quick Feedback is set to [OFF], the system will only sound a beep "(BEEP)".
  • To change Quick Feedback [On]/[Off], go to[System]
    [Prompt Feedback][System]
    For proper recognition, say the command after the voice instruction and[Quick Feedback]

  • For proper recognition, say the command after the voice prompt and the beep.

Contact List Recommendations

1) Do not store entries with a single name (for example, "Bob", "Mom", "Kim", etc.).

Always use full names (including first and last names) for all contacts instead (for example, use "Jacob Stevenson" instead of "Dad").

2) Do not use abbreviations (for example, use "Lieutenant" instead of "Lt." or "Sergeant" instead of "Sgt.").

3) Do not use acronyms (for example, use "County Finance Department" instead of "CFD").

4) Do not use special characters (such as "@", "hyphen -", "asterisk *", "ampersand &").

5) If a name is not recognized in the contact list, change it to a more descriptive name (for example, use "Grandpa Joseph" instead of "Pa Joe").

Skipping Prompts

While a prompt is being announcedkey on the steering remote controllerBriefly press the
The prompt message is immediately ended and the beep tone will sound. After thekey on the remote control
The prompt stops immediately and a beep sounds. After the "beep," say the voice command.

Restarting Voice Recognition

While the system is waiting for a commandShortly press the  key on the steering
Briefly press theremote controllerkey on the steering wheel
Remote control

The command waiting state ends immediately and a beep sounds. After the "beep," speak the voice command.

Canceling Voice Recognition

While voice recognition is activekey on the steering remote controllerPress and hold the
key on the steering wheel remote control


  • When using a voice command, pressing any control on the steering wheel or other key will end the voice command.
  • When the system is waiting for a voice command, say "cancel" or "end" to end the voice command.
  • When the system is waiting for a voice command, press and holdvoice command.button on the steering wheel until you hear the beep
    voice command.

The Kia voice recognition system may have difficulty understanding some accents or unusual names. When using voice recognition to make a call, speak at a moderate volume and tone, with clear pronunciation. To get the most out of voice recognition, consider these guidelines when saving contacts:

  • Do not save entries with only one name (e.g., "Bob", "Mom", etc.). Instead, always use full names (including first and last names) for these contacts.
  • Do not use special characters (e.g., '@', '-', '*', '&', etc.).
  • Do not use abbreviations (e.g., use "Lieutenant" instead of "Lt.") or acronyms (i.e., use "County Finance Department" instead of "C.F.D."). Be sure to enter the name exactly as it appears in the contact list.

Voice Command Operation Illustration

Starting a Voice Command

Briefly press the0.8 seconds):button (for
0.8 seconds or longer):

Skipping Voice Recognition

Skipping Voice Recognition

Briefly press the0.8 seconds):button (for
0.8 seconds or longer):

while guidance message is being stated

while the instruction is announced

Shortly pressing the   key

Briefly press the(under 0.8 seconds)button
(less than 0.8 seconds)

End voice command.

End the voice command.

Briefly press the0.8 seconds):button (for
0.8 seconds or longer):

Voice Command List

Test yourself

A quick Kia Sorento Owner's Manual quiz: every answer comes with an explanation and a link to the manual page.