Digital Key (smartphone)

Hyundai Digital Key (Smartphone) Registration

1. Start the vehicle with the electronic key, and be sure to keep the smart key inside the vehicle during Digital Key registration.

2. Select the vehicle to save the Digital Key application and activate the save mode.

Save mode is available only on the vehicle owner's Digital Key application.

3. Place the smartphone on the wireless charging pad. The charging pad also functions as the vehicle authentication panel. The vehicle will recognize the smartphone within a few seconds.

Information

The [Save] button will be unavailable if a Digital Key (Smartphone Key) is already saved.

See "Deleting the Digital Key" in this manual and follow the digital key deletion procedure in your vehicle before saving the digital key.

Please refer to the "Manual" in your Digital Key application and delete the previously saved key on your smartphone before saving.

4. Register your digital key in the vehicle user settings menu as follows.

With navigation screen:

In the infotainment screen menu, go to [Settings] - [Vehicle] - [Digital Key] - [Smartphone Key], then select [Save] from the submenu.

Without navigation screen:

In the cluster menu, go to [Digital Key] - [Smartphone Key] and select [Save].

5. When the Digital Key save is completed, a message will be displayed on the infotainment screen or cluster.

6. Remove the smartphone from the pad to complete the saving process.

[A]: Wireless Charging Pad (Vehicle Authentication Pad)

Hyundai Digital Key (Smartphone Key) Deletion

1. Start the vehicle with the Smart Key, and be sure to keep the Smart Key inside the vehicle during the deletion process.

2. Delete your Digital Key from the vehicle's user settings menu as follows.

With navigation screen:

In the infotainment screen menu, go to [Settings] - [Vehicle] - [Digital Key] - [Smartphone Key], then select [Delete] from the submenu.

Without navigation screen:

On the cluster menu, go to [Digital Key] - [Smartphone Key] and select [Delete].

Information

The [Delete] button will be unavailable if a Digital Key (Smartphone Key) is not saved.

3. When the Digital Key deletion is completed, a message will be displayed on the infotainment screen or cluster.

4. Go to the [Initialize Digital Key] menu in the Digital Key application and select the vehicle to delete the Digital Key information.

If the saved digital key information in your vehicle is deleted due to vehicle service, the digital key on your smartphone should also be deleted.

For more information, refer to the "Tutorial" in the Digital Key app.

PLEDGE

• If the smartphone is removed from the internal authentication pad during registration, the saving process will be canceled.
• If the infotainment system or cluster display is changed during registration, the saving process will be canceled.
• If the vehicle is turned off during registration, the saving process will be canceled.
• If the transmission is shifted, the saving process will be canceled.
• If you try to save a smartphone that is not logged in with the vehicle owner's ID, or if you try to save a key card, the saving process will not start.
• If NFC on your smartphone is turned off, the saving process will not start.
• If the smartphone screen is turned off or locked, the saving process will be canceled.
• If there is no smart key during the saving process, the saving process will not start.

Set Primary Vehicle

You can manage multiple digital keys from the Digital Key application. From the list of digital keys you own, select the vehicle you want to set as the priority vehicle.

[A]: Door Handle Authentication Panel
[B]: NFC Antenna

NFC Door Lock/Unlock

To unlock the vehicle with the smartphone digital key, place the phone near the NFC touch sensor on the driver's or passenger's door handle. Hold your phone near the sensor area for about 2 seconds. You will hear the doors lock or unlock.

If you unlock your vehicle from the passenger side door handle, all doors will unlock. If you unlock your vehicle from the driver side door handle, either only the driver's door or all doors will unlock, depending on the Two-Press Unlock function setting. Refer to the user settings to change the Driver's Door Unlock Mode.

To lock the vehicle with the smartphone digital key, place the phone near the NFC touch sensor on the driver's or passenger's door handle.

Before leaving the vehicle, make sure that the vehicle is locked. When using your smartphone digital key on the entrance door handle, listen for the door lock to engage, then pull the handle for 3 seconds to confirm the doors are locked.

Note that you cannot lock your vehicle with the smartphone digital key under the following conditions:

• The smart key or wireless key is inside the vehicle.
• The POWER button is in the ACC or ON position.
• Any of the doors, hood, or trunk is open.
• The vehicle battery is discharged.

If the smartphone digital key does not work properly, try again by moving the smartphone farther away from the door handle (more than 4 inches) and retry.

Note that when the doors have been unlocked using the smartphone digital key, the lock/unlock switch on the driver's door may not be immediately available.

(If you try to lock the doors with the driver's door lock switch, the doors will lock and then immediately unlock when you close the door)

Starting with the Digital Key

1. After placing your registered smartphone on the authentication panel (in the same location as the wireless charging pad), depress the brake pedal and press the Engine Start/Stop button.

2. After the engine starts, you may remove your smartphone from the authentication panel. If you wish to charge your phone using wireless charging, leave your phone on the pad. Wireless charging should start automatically in about 5 to 20 seconds. Note that all doors must be closed before the wireless charging function operates.

[A]: Wireless Charging Pad (Vehicle Authentication Pad)

Information

After reconnecting the vehicle battery, it may take some time for the power or charging of the battery to resume because of the remote security information update. In this case, when locking or unlocking the doors using the Digital Key on your smartphone, it may take a little longer for the vehicle to authenticate. Hold the smartphone near the NFC reader on the door handle for a few seconds, or until you hear the door lock.

Note that if your vehicle is parked in an area with weak cellular coverage, the smartphone Digital Key can still be used a limited number of times to unlock and start your vehicle.

After starting the vehicle, remove the smartphone from the wireless charging pad until the cellular signal becomes stronger and Digital Key authentication can take place.

After authentication is completed, the wireless charger will turn on (the wireless charging indicator light will illuminate).

PLEDGE

The engine can be started if the registered smartphone or key card is placed on the authentication pad (wireless charger). Do not leave children unattended in the vehicle when using the smartphone Digital Key. Serious injury or death may result.

Never leave anyone in the vehicle who does not know how the Digital Key system works when using the smartphone Digital Key. Always keep the registered Digital Key (smartphone) or key card with you to prevent vehicle theft when leaving the vehicle.

For more information, refer to Engine Start/Stop Button in Chapter 6.

Remote Functions from Your Smartphone with the Digital Key Application

To use the remote functions from your smartphone with the Digital Key application, make sure Bluetooth is turned on.

Connecting Your Vehicle to the Digital Key

1. Open the Hyundai Digital Key application on your smartphone and select your vehicle in the application.

2. Approach your vehicle with the smartphone in hand. Make sure your phone is unlocked and the application is running. If your vehicle does not connect automatically, you can press the connect button in the application. Remote functions on the Digital Key application will be available as soon as the vehicle is connected.

Remote Functions Using the Digital Key

You can perform several vehicle functions with the Digital Key application, including door lock/unlock, panic on/off, remote engine start/stop, and tailgate opening. The icon for each function is shown in the Digital Key application and will be highlighted when the operation is performed. Haptic feedback from your phone will occur when the icon is selected.

Note that you cannot lock your vehicle using the Hyundai Digital Key app if any of the following occurs:

• The POWER button is in the ACC or ON position.
• Any door is open.

If the smartphone and the vehicle are connected via Bluetooth but the remote control command is not received for more than 5 minutes, the remote control connection is automatically canceled.

PLEDGE

• If metallic window tint has been applied to your vehicle, it may result in a poor Bluetooth connection and reduced Digital Key performance.
• If several users operate the remote function at the same time, communication between the Digital Key and the vehicle may cause commands to fail. Please connect and use the remote function only with the intended user.
• When using the remote control operation, the driver (remote control user) must leave the vehicle after confirming door lock (the horn sounds once and the hazard warning lights flash).
• The remote functions of the Digital Key application allow the vehicle to be operated from a set distance. If the Digital Key or the vehicle moves beyond the operating distance, the remote function may be disabled or canceled.
• If the Digital Key (smartphone) linked to the vehicle for remote control is taken far away from the vehicle by the driver, the function may not work.
• If the remote operation is performed where cellular reception is weak, Bluetooth communication is poor due to multiple Bluetooth devices, or there is an object such as metal or concrete, the operation may be delayed or the operating distance may decrease. Do not cover the smartphone with your hand or place other devices that may cause radio frequency interference. This may result in poor performance.
• If the remote control function is not available, please use the NFC function to lock or unlock the doors.

Remote Start Using the Digital Key

• Using the Hyundai Digital Key application on your phone, press the door lock button, then press the Remote Start button (buttons must be pressed for approximately 4 seconds). If all doors of your vehicle are closed (including the hood and tailgate), the engine will start automatically.

Note that when the remote start function is activated, the hazard warning lights will flash twice and the horn will sound before the engine starts. Also note the following:

• The climate control system will operate using the same settings as when you last used the vehicle.
• To turn off the engine, press the Remote Engine Stop button in the Hyundai Digital Key application.
• The engine will run for approximately 10 minutes, after which it will shut off automatically.
• For the engine to keep running, enter the vehicle and place the smartphone on the wireless charging pad (authentication pad) while the engine is still in remote start mode.

Vehicle Information Display

The Digital Key application displays vehicle information, such as driving conditions or door status, through communication with the vehicle.

• To check: select the vehicle you want to check and touch the vehicle image, then the vehicle information display page will be shown.
• Included items: accumulated odometer, latest fuel economy, driving range, fuel level, tire pressure, door lock/unlock status, and the last updated time.

Note that the vehicle data displayed may differ slightly from the current vehicle status.

The Digital Key application displays

vehicle information, such as driving conditions or door status, via communication with the vehicle.

• To check: select the vehicle you want to check and touch the vehicle image, then the vehicle information display page will be shown.
• Included items: accumulated odometer, latest fuel economy, driving range, fuel level, tire pressure, door lock/unlock status, and the last updated time.

Note that the vehicle data displayed may differ slightly from the current vehicle status.

Getting a New Smartphone / Changing Your Smartphone / Deleting the Application

If you change your smartphone or delete the Hyundai Digital Key application, refer to the following to set up the Digital Key:

Using the Digital Key on a New Smartphone

If you change to a new smartphone, the Digital Key application registered on your previous smartphone cannot be used. Follow the procedure below to set up the Digital Key on your new phone.

1. Install the Digital Key app and log in.
2. If you are the owner, retry the key saving process.
3. If you are using a shared Digital Key, you will need to obtain a new shared Digital Key from the owner.

Delete and reinstall the app / delete the app data.

You can re-download the Digital Key from the server in the following cases by following this procedure.

1. Reinstall the application and log in.

2. Enter the PIN code for user verification.

3. If the PIN code is correct, the Digital Key data will be downloaded again to your smartphone, and you can use it without additional registration or sharing.

Using the Smartphone with the Digital Key

The Digital Key app may not be available for older smartphone models. Please check the available smartphone models with your dealer. The position of the NFC antenna on the smartphone can be confirmed in each smartphone's manual or by contacting the customer service center of the smartphone manufacturer.

PLEDGE

• Do not leave the registered Digital Key (smartphone) and Key Card in your vehicle. Always carry your keys with you.
• If you accidentally lose your Digital Key (smartphone) or a Key Card registered as a primary user key, you should immediately delete the key in the vehicle key menu. For more information, refer to Digital Key Deletion in this chapter.
• When you register your Digital Key (smartphone) or Key Card to the vehicle, a message appears on the instrument panel to let you know the key is registered. (Message: Digital Keys Active.)
• If you purchase a used vehicle, you must check the message and delete any registered smartphone key and key card. In this case, carry your smart key with you.
• If you hold the NFC card of the Digital Key in the interior authentication panel (wireless charging) while driving, it may cause a malfunction of the NFC card.
• You must remove the Digital Key NFC card from the interior authentication panel after starting the engine.
• The Hyundai Digital Key app may not operate properly when NFC or Bluetooth communication between the smartphone and vehicle is not functioning properly.
• If remote operation is performed where mobile communication is weak, Bluetooth communication is poor due to many Bluetooth devices, or there is an obstruction such as metal or concrete, operation may be delayed or the operating distance may decrease. In particular, do not cover the smartphone with your hand or place other devices that may cause frequency interference. This may result in poor performance.
• If the remote function is not activated, use the NFC function to lock or unlock the doors.
• Be careful not to press the remote control button on the digital key (smartphone) by accident.
• If the digital key (smartphone) is discharged or malfunctioning, or you cannot use the digital key because the vehicle battery is discharged, use the interior door lock button to lock all doors.

PLEDGE

• The Hyundai Digital Key app on the smartphone and the Key Card may not work if one of the following occurs:

- The Hyundai Digital Key app is deleted from the smartphone. (The app must be reinstalled.)
- The account login information for the Hyundai Digital Key app has expired. (Re-login is required.)
- An attempt is made to log in on a different smartphone instead of the registered smartphone with the same user account.
- The smartphone is rooted or the app has been tampered with.
- The smartphone battery or vehicle battery is discharged.
- The smartphone screen is off or locked.
- NFC or Bluetooth is turned off in the smartphone settings.
- Mobile network setting of the smartphone is turned off or airplane mode is activated.
- A credit card overlaps the back of your smartphone, or a metal or thick case is used.
- The Key Card is inserted in a wallet or card holder, or overlaps with other cards.
- If you use a smartphone case that uses wireless communication or is made of metal, the Digital Key NFC function may not work properly. Remove the smartphone case before using the Digital Key NFC function.

• The vehicle cannot be operated by the smartphone if any of the following applies:

- Basic and essential functions of the smartphone operating system are in use (general calls, emergency calls, audio, or NFC payment).
- Wireless headphones are in use (general calls, emergency calls, or audio).
- Digital Key functions, such as basic setup or app launch, are restricted by the policy set by the manufacturer when using domestic and foreign smartphone manufacturers.

If you change your smartphone number, you must change the user account information on the HYUNDAI customer website to use the Digital Key app.

If the vehicle owner changes the smartphone device, the new smartphone must be registered to the vehicle after deleting the registered Digital Key (smartphone).

If a shared user changes or resets the smartphone, the key must be redistributed by the owner.

Some older smartphones may not operate properly. Please check the available smartphone models with your dealer.

The position of the NFC antenna on the smartphone can be confirmed in each smartphone's manual or by contacting the customer service center of the smartphone manufacturer.